Returns & Exchanges
At Lash Cosmetics™, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened products to ensure the highest standards of hygiene and safety.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
Prepare Your Package
Carefully pack the items in their original packaging to ensure they are protected during transit back to our warehouse.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing